PRIVACY POLICY

Current version: 2023-11-25

We, the legal entity named 3DEra.lt, legal entity code 1299112, address Karaliaučiaus g. 28, LT-06263, Vilnius (hereinafter referred to as the Company or We), are committed to ensuring the security and privacy of your data as our customer, user of the 3D Era online store, and user of the website https://3dera.lt/shop (hereinafter referred to as You or User) (hereinafter referred to as the Online Store).

This Privacy Policy is intended to provide information about how the Company processes and protects your data when you use the Online Store.

The collection, processing, and storage of your personal data related to your use of the Online Store are governed by this privacy policy, the Republic of Lithuania Law on Personal Data Protection, and other applicable laws.

1. Definitions

1.1. Personal data – any information that can directly or indirectly identify your identity. The following personal data is processed:

  • Name, Surname, Address, Phone Number, Email Address, Company Name (if purchasing on behalf of a company);
  • Buyer’s name and surname;
  • Name and surname of the person receiving the goods;
  • Buyer’s contact information – email address and phone number, address;
  • Buyer’s delivery information – the address to which the goods will be delivered or the buyer’s choice for the delivery/pickup of goods;
  • Buyer’s chosen payment method and entered payment data;
  • Your order history in the Online Store;
  • IP address;
  • Network and location data when provided;
  • Your history of inquiries and complaints;
  • Other publicly available information shared by you when visiting the online store.

1.2. Personal data processing – any operation performed on personal data (such as information collection, editing, changing, recording, storage, granting access, submitting queries, archiving, etc.).

1.3. Data controller – 3DEra.lt, legal entity code 1111111, address Karaliaučiaus g. 28, LT-06263, Vilnius.

1.4. Data subject – any natural person whose data is processed by the Company.

1.5. Website – https://3dera.lt/shop.

2. Processing of Your Personal Data using the Online Store and Visiting the Website

2.1. By providing data to the Company, the Data subject agrees that Personal data will be used by the Company to ensure the functioning of the Online Store for the desired purposes of the Data subject.

2.2. The Company processes your personal data based on the following grounds:

  • The Company receives your explicit consent to process your data when you create a User account;
  • You place an order in the Online Store, which is accepted and executed, thereby entering into a contract with you and fulfilling it;
  • In cases where the Company is legally obligated to process your data;
  • The legitimate interests of the Company are pursued. We will process your Personal data if we have a legitimate interest, and such data processing does not violate your interests and rights protection.

2.3. The Company processes your data for the following purposes:

  • Effective, optimal, and convenient functioning of the Online Store;
  • Ensuring smooth administration of the Online Store;
  • Registration and maintenance of your account;
  • Proper provision of services ordered by you;
  • Providing you with relevant information, answering your questions, and inquiries;
  • Performing statistical and other analysis to improve the activities of the Online Store and your experience using it;
  • When you visit the Website, the Company may process your IP address, network, and location data. This personal data is collected through cookies and other similar technologies based on User consent.
  • Other purposes specified by you when providing your data.

3. Disclosure of Personal Data to Third Parties

3.1. We undertake to maintain confidentiality regarding your Personal data. Your Personal data may only be disclosed to third parties if it is necessary to conclude and execute a contract for the benefit of the data subject or for other legitimate reasons.

3.2. The Company may provide Personal data to its data processors who provide services to the Company and process personal data on behalf of the Company. Such chosen data processors of the Company have the right to process Personal data only according to the instructions of the Company and only to the extent necessary to fulfill the obligations specified in the contract between the Company and the service provider. We assure you that the Company collaborates only with data processors who guarantee adequate measures (organizational and technical) for the processing of Personal data and ensure that the processing of Personal data complies with legal requirements.

3.3. The Company may also provide personal data in response to requests from the court or state institutions to the extent necessary to properly comply with applicable laws and the orders of state institutions.

4. Personal Data Storage Period

4.1. We store your Personal data only for the period necessary to achieve the purposes specified in this privacy policy.

4.2. If you are inactive in the User account of the Online Store for 3 years, your Personal data will be deleted.

4.3. You can also request the deletion of your account in the Online Store.

5. Personal Data of Minors

5.1. We care about the privacy protection of minors. Please note that our Online Store and Website are not intended for individuals under the age of 18.

5.2. Individuals under the age of 18 cannot provide any Personal data in the Online Store and Website.

5.3. If a person is under 18 years old and wants to use the Online Store or Website, before providing Personal data, they must have the written consent of at least one of the legal representatives (parent, guardian).

6. Data Subject Rights

6.1. As a Data subject, you have the following rights:

6.1.1. The right to information about data processing (“right to know”).

6.1.2. The right to access processed data (“right to access”).

6.1.3. The right to request correction of data (“right to rectify”).

6.1.4. The right to request the deletion of data (“right to be forgotten”). This right does not apply if the Personal data requested to be deleted is processed based on another legal ground, such as processing necessary for the performance of a contract or the fulfillment of legal obligations.

6.1.5. The right to restrict data processing (“right to restrict”).

6.1.6. The right to object to data processing.

6.1.7. The right to data portability. The right to data portability cannot adversely affect the rights and freedoms of others. The data subject does not have the right to data portability regarding Personal data processed in non-automated structured files, such as paper files.

6.1.8. The right to demand that automated data processing not be applied, including profiling.

6.1.9. The right to lodge a complaint about the processing of Personal data with the State Data Protection Inspectorate.

6.2. To exercise your rights, you can submit a request or inquiry to us in writing: by phone: +37062390830 or by email: info@3dera.lt. After receiving such a request or inquiry from you, we may ask you to fill out the necessary forms and provide a notarized copy of your identity document, which is necessary for us to verify your identity to avoid the disclosure of Personal data.

6.3. After receiving your request or inquiry regarding the processing of Personal data, we undertake to provide you with a response and perform the actions specified in the request no later than 1 month from the date of the request or inform you why we refuse to perform them. If necessary, this period may be extended by an additional 2 months, taking into account the complexity and number of requests. In such cases, we will inform you about the extension within 1 month from the date of receipt of the request.

6.4. If, upon your request, Personal data is deleted, we will retain only copies of the information that is necessary to protect our and other people’s legitimate interests, comply with the obligations of state institutions, resolve disputes, identify disruptions, or comply with any agreements you have made with us.

6.5. If you believe that your rights as a Data subject have been violated, you can also file a complaint with the State Data Protection Inspectorate, which supervises us – more information and contact details can be found on the inspectorate’s website www.ada.lt.

7. Cookie Policy

7.1. Our Website may use cookies and other tracking technologies. Cookies help our Website “remember” your actions and choices while browsing the Website (e.g., registration data, your language preference, and other display options).

7.2. We use cookies and other tracking technologies to provide services, manage your account, fulfill contracts, communicate with you, provide news and offers, and manage your requests.

7.3. You can control cookies on the Website. You have the right to choose whether to accept cookies and other tracking technologies, disable cookies entirely, or only certain types of them.

7.4. For more general information about the use of cookies, you can visit AllAboutCookies.org or www.google.com/privacy_ads.html. If you decide to disable all or certain cookies on our Website, this may affect the operation of the Website, slow down its performance, and limit the availability of certain functions. You will also need to reset certain options each time you visit the Website.

7.5. We use the following categories of cookies:

  1. Cookie type – Strictly necessary cookie; Cookie provider – First cookie provider; Cookie name – _gid1.
  2. Cookie type – Functional cookie; Cookie provider – Second cookie provider; Cookie name – _gid2.
  3. Cookie type – Analytical cookie.

8. Final Provisions

8.1. We inform you that our Website may contain links to other websites, including websites controlled by third parties, to which this privacy policy does not apply. Please familiarize yourself with and evaluate the privacy policy of these websites before providing any of your Personal data.

8.2. If necessary, taking into account the data protection measures we apply, we may update and change this privacy policy. You will be informed of the Privacy Policy changes applicable to you through our usual communication methods.